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FREQUENTLY ASKED QUESTIONS 

You'll find the most frequently asked questions about utilizing my design services, and how to work with Angela Lanese Atelier. If your question or concern is not listed here, please contact me with your question.

  • CAN I USE CUSTOM ARTWORK CREATED?
    An artwork release will be provided to purchase custom artwork, for your project needs. You can also purchase rights to the custom artwork should you be interested in using the art on items or for your event. A copyright transfer agreement can also be provided if needed. Angela Lanese Atelier, LLC retains the copyright of all artwork created and can be used at discretion.
  • CAN YOU HELP ME WITH TRADEMARKS AND COPYRIGHTS?
    Due to the lengthy and often costly procedures required to initiate any form of Trademark, Copyright, and legal name search, I am unable to help with this. If you require the logo to be trademarked, then you must seek proper legal advice. You take full responsibility for ensuring that the company/product/name is legally free before work is started. Name changes during a project can be exceptionally costly.
  • TIMELINE: HOW LONG WILL MY PROJECT TAKE TO COMPLETE?
    Invitation/Stationery Production Time The Custom Design Process: Estimated at 10-14 weeks depending on the scope of work. The production time varies depending on the type of print method and if any assembly is required. Digital Print Projects: 5-10 business days + Shipping Digital Print Projects with Assembly: 10-15 business days + Shipping Complex Print Projects: Foil, Letterpress, Combination 3-5 weeks +Shipping Complex Print Projects: Foil, Letterpress, Combination with Assembly 4-6 weeks +Shipping I will develop and share a timeline for Graphic Design projects based on the desired drop date provided by the client.
  • USING A LANGUAGE OTHER THAN ENGLISH FOR YOUR INVITATION?
    I regularly support English, French, Italian, and Spanish, but there are no limitations, and can include other languages Hebrew, Arabic, Chinese, and Turkish. When sending us your wording for your invitation, send text as a Word document or PDF file, noting where line breaks will be. It is encouraged to have a native speaker of your language proofread your text before your wording.
  • WHAT DO YOU NEED FROM ME AND WHEN CAN WE START MY PROJECT?​
    A signed agreement, a 50% deposit, and any relevant files and information.
  • DO YOU USE OR PRINT DESIGNS MADE BY OTHER DESIGNERS? 
    I do not accept designs or works of art from another party. Only designs created by Angela Lanese Atelier are acceptable.
  • DO YOU SHIP INTERNATIONALLY?
    Yes! A price quote can be put together using various shipping options available via the United States Postal Service, FedEx, and UPS. Please note that you are responsible for all import duties and taxes.
  • ARE YOU ABLE TO CREATE DESIGNS AND PRODUCE ARTWORK USING LICENSED ART, AND INTELLECTUAL PROPERTY, SUCH AS DISNEY, MICKEY MOUSE, WINNIE THE POOH, ETC.
    No, due to copyright laws and trademarks, I cannot use cartoons, characters, or logos for your project design scope.
  • RUSH ORDERS
    Rush order production is accepted to accommodate your timeline. Please contact me prior to placing a rush order to ensure I have an appropriate amount of time in my schedule to complete your project. An additional fee will be applied depending on the project type and size.
  • WHAT IS YOUR PAYMENT STRUCTURE?
    I can only secure projects into my schedule on receipt of a 50% deposit, If there is any kind of delay at this point, other projects may take priority. This is not to pressure you in any way, it’s just so you know where you stand in terms of scheduling. The remaining 50% is due before the project (s) are sent to print or deliverable files are sent.
  • HOW TO DETERMINE THE AMOUNT OF MAILING POSTAGE?
    The size, destination, weight, and thickness of the item or package being mailed determines postage cost. It is recommended that once you have received your order, have one complete suite weighed at the shipping or mailing location from where you will be sending it.
  • WHAT TYPES OF PAYMENT DO YOU ACCEPT?
    Preferred methods include payment via PayPal, Venmo, and most major credit cards. I also accept checks and bank transfers for larger projects.
  • SALES TAX
    Yes, there is an 8% sales tax applied on all Ohio-based purchases. Services are not collected for any other state or country.
  • THIS DESIGNER CHARGES LESS FOR THIS DESIGN SERVICE. CAN YOU MATCH THEIR COST?
    Unfortunately, I do not match costs. You will get different costs from every designer you speak to. Good quality design is a valued skill and isn’t a commodity.
  • WHAT ARE THE PAPER STOCK OPTIONS
    Wedding invitations and paper projects are printed using a professional commercial printing press, on the highest quality premium paper stock. Paper stock options available are in the following colors: white, ivory, pearl, shimmer white, shimmer ivory, black, navy blue, black, and more. Specialty and texture paper stock and weights are also available.
  • WHAT PRINTING SERVICES DO YOUR OFFER?
    Several print options are offered such as digital, offset, foil, digital foil, white ink, letterpress, thermography, debossing and embossing. I can suggest the best printing option based on your budgetary needs.
  • DO YOUR OFFER FULL ASSEMBLY AND MAILING SERVICES?
    Yes! You may add assembly and mailing services for your invitations for an additional fee during the design and ordering process. If you should surpass this option, please note that all orders will arrive with one set fully assembled to follow as a guide to assemble the remaining quantity of invitations of your order.
  • DO YOU OFFER GUEST ADDRESSING?
    I also offer digital calligraphy, soon to also offer hand calligraphy addressing.
  • DO YOU OFFER CUSTOM DESIGN POSTAGE STAMPS?
    No, custom design postage matching stamps are no longer available, The United States Postal Service discontinued the program in 2020. However, curated and vintage postage stamps can be purchased and used.
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